Enterprise car rental hours operationEnterprise Holdings and its affiliates supply in depth vehicle rental, carsharing, truck rental, fleet management, retail auto sales and other transportation services. Beware Gatwick Airport Branch! Service, particularly their manager, is negligent to the point of getting unsafe. Do not use – you could be traumatized like I was (please see note beneath relating to how they communicate – or don’t – with buyers, and how poorly they treat folks who have been quite very good consumers for many years). I am writing about my experience at the Gatwick Airport Enterprise branch when I picked up my rental vehicle there on January 25th and dropped it off on February 4th. You will see I called DRU on February 6th to inquire about the scenario with the car. At this time, I described my pick-up and drop-off knowledge to the agent on the phone. She acknowledged this was a concern, and said she added notes to that impact in my file.
Enterprise will deliver vehicles to enterprise places at no charge. Vehicles delivered to a Consumer office or organization place will be regarded on rent and charges will start at the time of delivery. Automobiles delivered will be deemed ready for return upon Consumer contacting the rental branch. Charges will stop at the time of the call. Customer will remain accountable for vehicle condition until the car is moved from its parked position. Cars returned to branches other than the originating branch should be pre-arranged at the time of delivery and may possibly be subject to drop costs.
Automobile rented from your Venice Florida location Feb. 7th and John was there to support us into a upgrade from what we booked to an Altima. A week into the two week rental period we had problems with the automobile …Read More